You can change/update your mailing address through the following options:

1) Call centre

Call pension call centre directly at 1-800-277-9914. The agent on the phone will be able to help you update your address directly on the file.

2) In-person

Visit your local Service Canada centre to request your address change if you are unable to use the call centre option.

3) In writing – By mail or drop-off at local Service Canada centres

You can write down your address change request on a blank piece of paper and mail it to your dedicated pension processing office based on your postal code or drop-off your request at a local Service Canada centres.

4) Online – My Service Canada Account (MSCA)

The best way to update your pension address is by login into your MSCA. It is quick and easy, however you must have the online account preregistered and authenticated with a Personal Access Code (PAC).

Please do keep in mind that pension program, EI and CRA don’t share your address information. Therefore, you must make sure to update your address individually with every program.